Tracking generative AI adoption in insurance: How insurers are tapping into the genAI opportunity

We explore how insurers are using genAI to improve customer experience, employee productivity, and underwriting.

  • July 19, 2024

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  • July 19, 2024

  • Already a CB Insights customer? Sign in.

As enterprises across industries double down on deploying generative AI, insurers are making moves.

The technology has been top of mind for major insurers such as Cigna, Sun Life, and Munich Re, with discussion on corporate earnings calls surging over the past year.

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